Our client, a rapidly growing consumer goods business with a strong online and retail presence, is seeking an experienced Warehouse & Logistics Operations Manager to take ownership of its warehouse, inventory, fulfilment and international logistics operations. This is a hands-on management role for someone who is equally comfortable leading a team, improving processes and supporting day-to-day warehouse activity. The successful candidate will play a key role in improving stock accuracy, strengthening operational processes and supporting continued growth across the UK and Europe.
Warehouse & Logistics Operations Manager – Key Responsibilities
- Manage the day-to-day running of the warehouse
- Lead, support and develop the warehouse team
- Ensure orders are picked, packed and dispatched accurately and on time
- Maintain accurate stock records within the company’s ERP system
- Investigate and resolve stock discrepancies
- Oversee cycle counts, stock takes and inventory reconciliations
- Improve warehouse layouts, stock locations and storage processes
- Coordinate UK, European and international shipments
- Work with freight forwarders, customs agents and courier partners
- Oversee fulfilment across online marketplaces, B2B and European customers
- Monitor courier, warehouse and shipment performance
- Maintain operational procedures, training guides and warehouse documentation
- Identify and implement continuous improvements across the operation
- Ensure health and safety procedures and company policies are followed
Warehouse & Logistics Operations Manager – Candidate Profile
- The successful candidate will ideally have:
- Previous experience as a Warehouse Manager, Logistics Manager or similar
- Forklift Truck (FLT) experience (ideally counterbalance and stacker)
- Experience leading a warehouse or fulfilment team
- Strong inventory management and stock-control knowledge
- Experience using warehouse management, stock-control or ERP systems
- Experience coordinating international shipments and shipping documentation
- Good knowledge of freight, courier and customs processes
- Strong organisational and problem-solving skills
- Excellent attention to detail
- Confidence using Microsoft Excel
- A hands-on and practical approach to management
- Experience with online marketplace fulfilment, consumer goods, serial-controlled stock or European logistics would be advantageous.
Warehouse & Logistics Ops Manager – Package
- Salary up to £40,000 per annum (DOE)
- 20 days’ annual leave plus bank holidays
- Company pension
- Sick pay
- Free on-site parking
- Kitchen facilities with refreshments available
- Company events and social activities
- Career progression opportunities
- Salary reviews and annual bonus potential
- Time off in lieu for additional hours worked during peak periods
This is an excellent opportunity to join a successful and growing business where you will have the autonomy to improve warehouse operations, strengthen inventory controls and build a team capable of supporting future growth.
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