Job Title: Commercial Operations Coordinator
Location: Farnborough
Our Vision & Why It Matters
At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.
We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.
What You’ll Do
As a Commercial Operations Coordinator, you’ll play an important role in supporting the day-to-day commercial activities of the AD24 Parts and Service business. This is an excellent opportunity for someone looking to build a career in commercial operations, contracts, and business analysis within a fast-paced and collaborative environment.
You’ll provide administrative and coordination support across bids, contracts, pricing, and commercial projects, ensuring information is accurate, organised, and readily available. You’ll work closely with colleagues to help maintain commercial records, support tender submissions, coordinate contract documentation, and assist with reporting and performance tracking.
As you develop in the role, you’ll gain exposure to commercial analysis, pricing activities, contract governance, and business performance reporting, creating a strong foundation for progression into a Commercial Analyst position in the future.
What We’re Looking For
We’re looking for a motivated, organised, and detail-oriented individual who is keen to develop a career in commercial operations and business analysis.
You may already have experience in an administrative, customer service, commercial support, sales support, or business coordination role, and be looking for the next step in your career. Most importantly, you’ll enjoy working with data, be comfortable using systems and spreadsheets, and have a proactive approach to problem-solving.
You’ll be an excellent communicator with strong organisational skills, capable of managing multiple priorities while maintaining a high level of accuracy and attention to detail.
The ideal candidate will be eager to learn, willing to take ownership of their work, and excited by the opportunity to develop into a more analytical commercial role over time.
Bonus if you have:
- Experience in an administrative, commercial support, sales support, or coordination role
- Exposure to customer tenders, quotations, contracts, or pricing activities
- Experience within the aftermarket, automotive, transport, or bus and coach sectors
- Knowledge of CRM, BI tools (such as Qlik), and ERP systems
- Strong Excel and data management skills
- An interest in commercial analysis, business performance, and process improvement
What We Offer
Because we know that to deliver on our vision, people have to feel supported and inspired:
Impact
Be part of something that’s changing cities, improving air quality, helping public transport evolve.
Development & Growth
Training programmes, mentorship, opportunities to take on new roles, broaden skills.
Culture & Belonging
An inclusive environment; your voice matters; we treat people fairly.
Perks & Benefits
Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.
Our Values – What Guides Us
These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.
Safety
The health and wellbeing of our team members, and the safety of our products, are our top priority.
Quality
We strive for excellence in our products, services, and all that we do.
Integrity
We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.
Accountability
We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.
Teamwork
We work with our team members, our supplier partners, and our customers to pursue mutual benefits.
Sustainability
We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.
We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.
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