Sales Assistant

An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limitsand take the team with you
• Own itand back it
• Not hesitateand act with purpose
• Be commercialandcustomer-focused.

Job Description

We are looking for an enthusiastic, customer focused Sales Advisor to join our team in ourstunningCastlefordshowroom. This isa16hoursa week role which requires weekend availability. As a member of ourteamyou will be the first point of contact with our customers and will spend your timeadvisingthem with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond.

• Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
• Maintaining our high showroom standards and visual merchandising in store
• Providing customers with advice and support, ensuring a full understanding of theirneedsand working to find solutions within the range offered
• Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
• Proactively improving and updating knowledge of product & interior trends

Qualifications

Experience:

• Experience within retail alongside proven experience with interiors/furniture
• Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
• Be ambitious and confident, with a strong can-do attitude
• Be enthusiastic and dedicated to providing excellent customer service
• A desire to work as part of a team to generate fresh and innovative ideas
• Proficiencyin MS Office and general IT

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