2nd Line IT Field Engineer – Proactive Support

Company: TTEC
Apply for the 2nd Line IT Field Engineer – Proactive Support
Location: Glasgow
Job Description:

T-Tech is seeking a skilled IT Field Engineer to join our Service Desk team in Glasgow/Edinburgh. You will provide 2nd line support, troubleshoot IT systems, and collaborate with the client’s IT team to resolve incidents quickly.

The role emphasizes documentation, reporting, and continuous improvement to optimise the client’s IT environment. A strong service mindset and relevant certifications are highly valued.

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Posted: August 10th, 2026