Great opproutnity to join a successful growing food business supplying the major UK retailers.
This role is based in Central London and offers hybrid working.
The Junior AccountManager will providecommercial and administrativesupport to theAccount Management team, helping to maintainstrong customer relationshipsand ensure theefficient delivery of producttocustomers across theUK.
The role isresponsible for supportingthe day-to-daymanagement of customeraccounts, coordinatingwith internal departmentsand suppliers, monitoringproduct availability andperformance, and assistingin delivering commercialobjectives. Thisposition provides anexcellent opportunity todevelop the skillsand knowledge requiredto progress intoa full AccountManager role.
Key Responsibilities
Customer Account Support
- Support the managementof key retail andfoodservice customer accounts.
- Assist in maintainingstrong customer relationshipsthrough professional communicationand timely responses.
- Prepare quotations and customer reports.
- Monitor customer forecastsand communicate changesto relevant internalteams.
- Support customer reviews, meetings andpresentations.
- Maintain accurate customerrecords and information.
- Produce weekly salesreports, analysisand performance updates.
- Assist in managingpromotional activity andpricing changes.
- Monitor sales performanceagainst budgetsand forecasts.
- Ensure commercial documentationis accurate andup to date.
Supplier & Grower Collaboration
- Build effective workingrelationships with growers, suppliers and serviceproviders.
- Coordinate supply requirementswith the supply chain team.
- Monitor product availabilityand communicate potentialsupply issues.
- Support negotiations whereappropriate under theguidance of seniorcolleagues.
- Assist in resolvingsupply or serviceissues promptly.
- Liaise with Procurement, Technical, Planning, Operationsand Logistics teamsto ensure customerrequirements are met.
- Support the resolutionof delivery issues, shortagesor quality concerns.
Commercial Performance
- Develop an understandingof product costs, margins and profitability.
- Monitor market trends, pricing and competitoractivity.
- Identify opportunities toimproveservice levels andcommercial performance.
- Support the deliveryof departmental salesand margin targets.
- Support food safety, quality assurance andtraceability standards.
- Maintain confidentialityof commercial information.
Candidate Requirements
- Excellent communicationand interpersonal skills.
- Strong organisational andtime management abilities.
- High level ofaccuracy and attentionto detail.
- Good analytical andnumerical skills.
- Competent in MicrosoftOffice, particularly Excel, Outlook and Word.
- Ability to workin a fast-paced environment andmanage multiple priorities.
- Professional, proactiveand customer-focusedapproach.
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