Sales Administrator

Aftersales Administrator

Pertemps are currently recruiting for an Aftersales Administrator to join a thriving manufacturing company based in Basingstoke.  The successful candidate will be working alongside the dedicated aftersales team.

Responsibilities as an Aftersales Administrator:

• Process aftersales enquiries, customer orders and complaints efficiently and professionally.
• Track after-sales orders from processing through to despatch, ensuring customers are informed throughout.
• Coordinate with internal departments
• Maintain accurate records of customer interaction, quote requests, certifications and documentation
• Provide administration support to after-sales operations
• Create and provide customer certification and documentation relating to equipment and compliance requirements.  

Requirements:

• Proven administration experience
• Excellent customer service
• Strong attention to detail
• Excellent organisation skills
• Familiarity with CRM/ERP system is beneficial (Sage, SAP, OrderWise)

The Aftersales Administrator Role:

• Starting salary of £26,000
• Monday – Friday, 9am – 5pm
• 22 days annual leave plus bank holidays
• Pension Scheme, Medical Cashplan

If you are interested in this Aftersales Administrator position, please apply below or get in contact with Jemma at Pertemps.

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