Customer Service & Administration Assistant (Part-Time)

Customer Service & Administration Assistant (Part-Time)

High Wycombe£15.52 per hour16 hours per week (Monday to Thursday, 10:00am – 2:00pm)Temporary to Permanent

Vanta Staffing is recruiting on behalf of a well-established manufacturing company in High Wycombe for a Customer Service & Administration Assistant. This is a fantastic opportunity to join a successful manufacturing business offering school-friendly hours with the potential for a permanent position.

Working closely with three managers, you’ll enjoy a varied role where every day is different. This position would suit someone who is organised, proactive and thrives in a fast-paced office environment.

Duties will include:

• Providing excellent customer service over the phone and via email
• Processing and entering customer orders
• Chasing outstanding orders and updating customers
• Coordinating logistics and deliveries
• Preparing commercial invoices
• Prioritising new customer (NPI) orders
• Liaising with production and management teams
• General administration and office support

The ideal candidate will have:

• Previous customer service and administration experience
• Manufacturing or production office experience (preferred)
• Excellent written and verbal communication skills
• Strong attention to detail
• Good maths and numerical skills
• Confidence using Microsoft Excel, Outlook and email
• Excellent organisational skills
• The ability to work independently and use initiative
• A proactive attitude and willingness to learn
• The ability to work efficiently in a busy, fast-paced environment

Benefits

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