Internal Sales Executive Daventry circa £29000 – £31000 per annum Plus Benefits Plus Bonus Ref: 0860

Our client is seeking adynamic and results-driven Internal Sales Executive to join their team. This role involves engaging with potential and existing clients to promote ourproducts and services, fostering strong relationships, and driving sales growth.The ideal candidate will possess excellent communication skills, a keenanalytical mind, and experience in B2B sales.

Responsibilities:

• Developand maintain relationships with existing clients whilst actively seekingnew business opportunities through outbound calls and emails.
• Understandclient needs and provide tailored solutions to meet their requirements.
• Utilisea CRM to track interactions, manage leads, and update client informationaccurately.
• Handlecustomer enquiries professionally via telephone, email etc, delivering anoutstanding customer experience
• Processcustomer orders, quotations, and sales transactions accurately andefficiently
• Prepareand follow up on quotations and open enquiries to maximise conversion
• Providetechnical advice and specialist product knowledge to support customerneeds
• Hitdaily/weekly/monthly KPIs by proactively contacting new and existingcustomers
• Identifyopportunities to cross-sell and up-sell products and promotions
• Buildand maintain strong, long-term customer relationships
• Workclosely with the surveying and installation teams to ensure smooth orderfulfilment and sales efficiency
• Managecustomer issues, including order queries and complaints, ensuring timelyresolution and accurate documentationMaintainaccurate records and update customer information on internal systems
• Workcollaboratively within a small, target-driven team to achieve companygoals
• Attendmeetings, training sessions, and regular one-to-ones with your manager
• Collaboratewith the marketing team to develop targeted campaigns that support salesobjectives.
• Followup on leads promptly and efficiently to maximise conversion rates.
• Maintaina thorough knowledge of product offerings, industry developments, andcompetitor activities.

Qualifications:

• Excellentwritten and verbal communication skills with a confident and professionaltelephone manner
• Astrong focus on customer experience and relationship building
• Sales-drivenmindset with enthusiasm for meeting and exceeding targets
• Organised,proactive, and capable of managing multiple priorities simultaneously.
• Aproactive attitude with a passion for achieving targets and deliveringexceptional customer service.

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