Relief Support Worker

Company: TieTalent
Apply for the Relief Support Worker
Location: Poole
Job Description:

Overview

Relief Support Worker role at TieTalent. Zero Hours Contract. Location details reference Dorchester and Poole (service sites for young people).

Responsibilities

  • Manage a caseload of customers through their journey, helping them articulate their aspirations and realise their potential.
  • Manage referrals into the service, undertake interviews and assessments, and notify customers of outcomes.
  • Induct new customers into the service and deliver quality, outcome-focused support sessions in both one-to-one and group settings.

Ideal candidate requirements

  • Have proven experience of working with young people in a similar role, with knowledge of homelessness and the impact on young people.
  • Have working knowledge of housing and benefits advice.
  • Demonstrate experience of partnership working with specialist agencies such as mental health teams and youth offending services.
  • Be a natural relationship builder, able to motivate, influence and inspire others.
  • Have excellent interpersonal skills with the ability to adapt your approach depending on the audience and required outcome.
  • Understand professional boundaries with a high level of personal integrity.

Additional information

  • Previous experience is useful but not essential. Knowledge of housing and benefits advice is desirable.
  • Appointment to this role will be subject to satisfactory Disclosure and Barring Service (DBS) check, satisfactory references and possession of a valid Right to Work document.
  • Stonewater reserves the right to bring the closing date forward if enough quality applications are received prior to the current closing date.

Discover Stonewater: Stonewater is a leading housing provider with around 40,000 homes and 93,000 customers. We are a Disability Confident Employer and are progressing toward Disability Confident Leader status, and we are committed to being a Menopause Friendly employer.

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Posted: August 11th, 2026