Contract/Hours: Permanent, Full Time – 35 hours per week
- Over 7 weeks’ annual leave (inclusive, pro rata where applicable), with the option to buy or sell leave.
- Excellent learning and development opportunities.
- Flexible maternity, paternity and adoption packages.
- Up to 5% employer pension contribution and life assurance.
- Blue Light Card eligibility with discounts at over 15,000 retailers.
At Action for Children, we’re driven by love. Every day, we work to ensure children and young people have safe, happy childhoods. Behind every donation is the opportunity to change a child’s life, and behind every successful fundraising campaign is a team ensuring every gift is processed accurately and every supporter is valued.
As our VI and Supporter Data Officer, you’ll play a vital role in making that happen.
A bit about the role
At Action for Children, our vision is that every child and young person has a safe and happy childhood. Behind every supporter, donation and fundraising campaigns is accurate, meaningful data that helps us continue delivering vital services to children, young people and families across the country.
We’re looking for a VI & Supporter Data Officer to join our team and play a key role in maintaining the quality, accuracy and integrity of our supporter data. You’ll help ensure that fundraising income is processed correctly, Gift Aid is administered compliantly, and our teams have the information they need to build strong relationships with our supporters.
This is an exciting opportunity for someone who enjoys working with data, improving processes and using their attention to detail to make a real difference.
About you
You’ll be someone who enjoys working with data and has excellent attention to detail. You’ll be confident managing information accurately, working to deadlines and ensuring compliance with data protection requirements.
You’ll ideally have:
- Experience working with supporter databases, CRMs or data management systems.
- Experience using systems such as Raiser’s Edge, Salesforce, RENXT/LMS or similar CRM platforms (desirable).
- Experience processing fundraising income or working within a supporter data environment.
- Strong Microsoft Excel skills and confidence working with data.
- Experience using reporting tools such as Power BI or similar data visualisation tools (desirable).
- An understanding of GDPR, Gift Aid and the importance of maintaining accurate records.
- Excellent organisational skills with the ability to manage your own workload and meet deadlines.
- Strong communication skills and the ability to work collaboratively with colleagues across different teams.
Why Action for Children?
Every child deserves a safe and happy childhood. By joining us, you’ll become part of a charity that’s been making a difference for over 150 years. Together, we’ll continue creating brighter futures for children, young people and families across the UK.
Good to know
Please note we are unable to offer visa sponsorship for this role.
Diversity, equality and inclusion
At Action for Children, we’re dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity for all groups in society and for Action for Children.
If you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
Want to know more about Action for Children?
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Job Description
See below for further information about working with us:
Action for Children Employee Benefits
AfC Commitment Statement
Make a Difference – A Career in Residential Services
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