Overview:
To ensure the highest standards of service and customer care are maintained regarding all aspects of Food & Beverage operations within the hotel. This includes Lounge and Bar, working within a service- and sales-led culture.
Key Responsibilities may include:
- To lead the service of food and beverages in the Lounge & Bar
- To ensure all guests receive the highest level of service at all times, always promoting the hotel and its image.
- In the Manager’s absence, to lead the service of food and beverages to the standard set, supporting the Food and Beverage Assistants
- Lay up and break down of the Lounge for various services throughout the day, as per Function details or as directed.
- Have thorough knowledge of the hotel facilities so that you can inform guests and promote these when asked.
At Elite Hotels, we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
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