Global CRM & Customer Experience Lead

Nichebox is seeking a Customer Operations & CRM Specialist to join our growing E-commerce team, supporting our luxury fragrance brands, Clive Christian Perfume and Liquides Imaginaires. This role blends customer experience, operational excellence, and CRM to deliver exceptional journeys across our international e-commerce channels.

You’ll manage CRM campaigns, coordinate with internal teams and partners, analyse performance, and help grow our luxury brands across online and boutique channels.

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