Digital Systems Officer – Flexible, Impactful IT Support

Colchester City Council is seeking a Systems Officer to join the Digital team. The role focuses on understanding user needs, diagnosing issues, and optimizing software solutions to support day-to-day operations for internal and external customers.

You will work with end-users and suppliers, manage change, meet deadlines, and contribute to a positive customer journey. A background in IT support and experience communicating across groups is valued; ITILv3 or newer qualification is beneficial.

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