Information Governance Officer (Complaints) – Flexible/Remote

Bath & North East Somerset Council is seeking an Information Governance Officer (Complaints) to support the Complaints Team Manager in ensuring complaints and compliments are managed fairly, consistently and professionally across Children’s Services, Adult Social Care and Public Health.

You will be a key contact for service users, helping them understand the complaints process and ensuring concerns are recorded and progressed appropriately. Training and supervision will be provided.

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