Are you an experienced Service Manager with a strong track record of leading teams and improving operational performance? We’re recruiting for a Service Manager to join a leading organisation in Wiltshire, taking responsibility for service delivery, KPI performance and continuous improvement.
This is an excellent opportunity to take ownership of a busy service operation, using performance data to drive decisions, improve delivery and develop a high-performing team.
The Role
As the Service Manager, you will:
- Lead day-to-day service delivery and operational performance.
- Manage and analyse KPIs to identify trends and drive improvements.
- Lead and motivate teams to achieve service and performance targets.
- Identify opportunities to improve efficiency and service quality.
- Build strong relationships with clients and key stakeholders.
- Drive continuous improvement across the service.
About You
To be successful as the Service Manager, you’ll have:
- Previous experience in service, operations or contract management.
- Strong experience managing KPIs and using data to inform decisions.
- Proven leadership and people management skills.
- Excellent client and stakeholder management abilities.
- Strong problem-solving and decision-making skills.
- Experience within FM, telecoms, social housing or a similar service-led environment.
What’s in it for You?
- £40,000 – £45,000 salary
- Opportunity to lead and influence operational performance
- Varied and responsible management role
- Collaborative and supportive working environment
- Opportunity to drive meaningful service improvements
Location: Wiltshire
Apply Now
If you’re an experienced Service Manager looking for a role where you can lead teams, improve performance and make a real impact on service delivery, we’d love to hear from you.
Click Apply Now to submit your CV or contact Olivia Blake for a confidential discussion.
Interviews are taking place now, so apply today to secure your next Service Manager opportunity….