Ecommerce Growth Director: Personalization & CRM

Fortune Hill is seeking an eCommerce Director to lead the next phase of growth in the UK. You will own the end-to-end digital customer journey across web and app, optimise trading performance, drive conversion, and increase lifetime value through data-led CRM and personalisation.

Reporting to the CEO, you will build a high-performing team, work across Product, Engineering and Analytics, and implement an ambitious test-and-learn roadmap with measurable outcomes in a non-corporate, high-trust

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