Desktop Support Specialist — User Tech Troubleshooter

NSC Global is seeking a Desktop Support Engineer to join our growing team in Mexico City. The role includes diagnosing hardware and software issues, supporting Windows and Mac OS X desktops, and maintaining user accounts and security settings.

You will document problems, provide timely resolutions, and contribute to knowledge bases. Ideal candidates have 5+ years of experience or an associate degree in a related area, excellent communication, and strong customer service orientation.

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