Company: Once For All
Location: Basingstoke
Job Description:
Once For All is seeking a Digital Customer Success Manager in the UK to scale customer success through automated, data-driven engagement. You will drive retention, product adoption and growth by leveraging ChurnZero, defining digital journeys and coordinating with Product, Marketing and CS teams.
The role involves owning automated journeys, building playbooks for onboarding, adoption and renewals, and monitoring health metrics to preempt churn.
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Posted: August 14th, 2026