Service Desk Technician: Windows/Mac Support (London, Hybrid)

Fitch Ratings in London is seeking a Service Desk Technician to provide 2nd line IT support for Windows 11, macOS, iOS, and Microsoft 365. You will troubleshoot remotely or on-site, manage incidents end-to-end, and help ensure day-one readiness for new users.

The Global Service Desk provides 24×5 IT support to thousands of users and offers a hybrid working model with learning, growth opportunities, healthcare, and a collaborative, inclusive environment.

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