Remote Luxury Concierge Specialist (UK)

Capital One UK is seeking a dedicated Concierge Specialist for Velocity Black, a luxury concierge service now part of Capital One. The role is remote within the UK, supporting high-value clients with dining, experiences and retail requests 24/7/365 via our app.

You will collaborate across teams to resolve issues and showcase product functionality to members. The ideal candidate brings luxury concierge or hospitality experience, a proactive mindset, and strong communication skills to deliver

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