Location
London UK (travel required between sites)
Clearance
*You must hold active SC Clearance
Role Overview
Provide senior accountability for the consolidation of a Top Secret (TS) digital workplace, bringing desktop and deskside services from four agencies into a single, secure service model under a new contract. Working from bid stage through mobilisation and delivery, you will define the approach to integration and transition and oversee delivery of a complex, multi‑agency programme spanning technology, service operations, security, and adoption. The role focuses on stabilising, integrating, and optimising services while navigating differing security requirements, organisational cultures, and legacy environments through strong governance and assured execution.
Key Responsibilities
- Own the transition and transformation approach, including roadmap, governance, and Target Operating Model (TOM).
- Shape the solution and commercial model with architects, finance, and legal, ensuring delivery viability within TS constraints.
- Lead executive stakeholder engagement, risk assessment, and dependency modelling.
- Lead a large, cross‑functional programme covering workplace technology, service operations, cyber assurance, identity, and change.
- Deliver a consolidated SIAM‑based operating model aligned to ITIL v4, integrating multiple suppliers and service towers.
- Ensure TS security assurance and accreditation, working closely with cyber and accrediting authorities.
- Redesign service operations to improve automation, data‑driven support, and user experience.
- Lead people, culture, and adoption, aligning teams across agencies to new ways of working.
- Run programme governance (Boards, Design Authorities, CABs) with strong auditability.
- Track and realise benefits across cost, risk, performance, and user experienceProven large scale technology or service transformations, ideally in digital workplace or end‑user compute.
- Proven delivery from bid through mobilisation, transition, transformation, and BAU handover.
- Experience of working on bids up to £50MExperience of operating within a Consulting capacity on Public Sector / Defence projectsStrong executive stakeholder management, including CISOs, CTOs, COOs, and Agency leadership.
- Demonstrated programme leadership delivering complex outcomes on time, on budget, and with assurance.
You must hold active SC Clearance for this role.
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