Delivery Helpdesk Agent: Fast-Paced Customer Care

DPD UK is seeking a customer service advisor in Croydon to support internal and external customers with parcel collection and delivery queries. You will work alongside drivers and operations managers to identify issues, resolve them, and ensure customer satisfaction.

The role requires strong communication, a confident telephone manner, and the ability to build quick rapport with customers. The company offers competitive salary and benefits from day one.

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