Job Description
Customer Analytics Manager
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£40,000-£50,000
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Lancashire
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The Company
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A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation
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The Role
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As Customer Analytics Manager, you’ll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data is accurate, well-governed, and used effectively to drive insight-led decision making. This role blends customer data management with hands-on analytics, supporting CRM strategy through segmentation, reporting, and behavioural analysis. You’ll also play a key role in optimising customer data integration and supporting projects around customer identity and unique customer IDs
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Your Skills & Experience
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- Strong SQL skills
- Hands-on experience with data visualisation and BI tools, ideally Power BI
- Experience developing customer segmentation and supporting CRM personalisation strategies
- Confident communicator, able to translate data into clear insights for non-technical stakeholders
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The Benefits
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- £40,000-£50,000
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How To Apply
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Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
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