Job Description
Location: Horsham
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Reports to: Finance Director
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About the Role
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We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME. You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over engineering.
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Key Responsibilities
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• Gather, document, and validate business requirements
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• Translate needs into user stories, functional specs, and acceptance criteria
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• Facilitate workshops with internal SMEs and manage expectations across teams
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• Identify process improvements and automation opportunities
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• Support backlog creation, prioritisation, and UAT
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• Advise on system architecture, integrations, and data flows
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• Work with external dev teams to ensure delivery aligns with requirements
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• Produce clear documentation: process flows, diagrams, decision logs
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Technical Skills
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• Strong understanding of software delivery (Agile or hybrid)
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• Office 365 user administration
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• Azure Entra / Active Directory familiarity
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• SQL Server basics (queries, data management)
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• Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP)
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What You Bring
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• Experience as a Business Analyst, Systems Analyst, or Solutions Analyst
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• Ability to work across multiple projects in a fast moving SME
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• Excellent communication and stakeholder management
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• Comfortable advising non technical SMEs and simplifying complexity
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• Pragmatic, organised, and confident challenging assumptions constructively
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Nice to Have
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• SME or scale up experience
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• Knowledge of information security and data protection
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• Experience with Jira or Azure DevOps
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• Understanding of AI capabilities and how they translate into business features
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What We Offer
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• High autonomy and influence
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• Opportunity to shape systems and processes
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• Exposure to a wide range of technologies
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• Supportive, collaborative environment
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