Job Description
Claims Handler | Mis-Sold Car Finance | Manchester
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This isn't just another claims job. This is your chance to be part of something big.
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The mis-sold car finance industry is one of the largest financial claim opportunities the UK has ever seen – and Mis-sold Expert is right at the heart of it. We're growing fast, we're ambitious, and we're building a team of talented people who want to grow with us.
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This isn't a company where you'll be just another number. Join us now and you'll be part of a team that's scaling rapidly, with real opportunities to progress not just within this team but across our wider group of companies too.
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The Role
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As a Claims Handler, you'll be at the core of what we do, managing mis-sold car finance claims from first contact through to resolution, making a real difference to clients who've been wronged by lenders.
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What you'll be doing:
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- Managing a portfolio of car finance claims end-to-end, ensuring clients are kept informed every step of the way
- Liaising with clients, lenders and third-party providers to gather documentation and build strong cases
- Assessing claim validity and determining the best course of action
- Maintaining accurate records across our bespoke CRM system in line with company procedures
- Identifying any discrepancies or fraud risks and escalating where needed
- Ensuring full compliance with FCA regulations and legal requirements throughout
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Who We're Looking For
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You don't need to have done this exact role before but you do need to be sharp, organised and hungry to succeed. If you've worked in claims, financial services or a fast-paced customer-facing role, we want to talk to you.
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- Strong communicator; written and verbal
- Highly organised with great attention to detail
- Able to manage your own caseload and work independently
- Proactive problem-solver who takes ownership
- Comfortable with CRM systems and Microsoft Office
- Knowledge of FCA regulations or car finance claims is a bonus — but not essential
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Why MR Consumer Limited?
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- Competitive salary – we pay above market to attract the best talent
- Fast-track progression – we're growing quickly and promote from within
- Part of a wider group – opportunities don't stop here
- Manchester based – a buzzing, modern office environment
- Be part of one of the biggest financial mis-selling claim waves the UK has ever seen
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If you're ready to join a team that's going places – apply now or message us directly. We're moving fast and so should you.
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