Senior Product Design Manager, Contiki – Europe

Job Description

About Us

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At The Travel Corporation (TTC), we create enriching experiences for travelers by combining exceptional service, quality and value.

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With over 100 years of experience across more than 70 countries, we're passionate about designing innovative, immersive and responsible travel experiences that create life-changing moments for our guests.

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The Role

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The Senior Product Design Manager – Europe is responsible for the ideation, sourcing, costing and development of products across Contiki's core European market, with a primary focus on the coach product portfolio.

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You'll work closely with contracting, operations and commercial teams to develop compelling itineraries, identify growth opportunities and ensure products remain commercially successful while delivering exceptional guest experiences.

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Key Responsibilities

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• Identify and develop product enhancement opportunities across Europe through market research, destination analysis and customer insights.

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• Conduct competitor analysis across key destinations.

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• Undertake destination research trips (recces).

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• Develop detailed product briefs, including sourcing, costing and contracting.

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• Build relationships with accommodation, transport and experience suppliers.

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• Work closely with procurement, operations and commercial teams.

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• Represent Contiki at supplier meetings and industry events.

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• Drive the launch of new products.

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• Monitor product quality and customer experience.

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• Maintain product information across websites, brochures and internal systems.

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• Support Marketing, Sales and Contact Centre teams with product knowledge.

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• Assist with wider Travel Experiences projects as required.

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What We're Looking For

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• Considerable experience within the tourism industry.

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• Experience developing travel products or itineraries.

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• Strong knowledge of Europe and the European tourism market.

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• Excellent communication and relationship-building skills.

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• Exceptional organisational skills and attention to detail.

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• Strong commercial awareness.

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• Advanced Microsoft Office skills.

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• Ability to manage multiple projects in a fast-paced environment.

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• A collaborative, proactive and customer-focused approach.

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Working Pattern

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• Hybrid working

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• UK / Europe

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• Some travel required

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Why Join Us?

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Join a global travel business with over 100 years of experience, where you'll help shape unforgettable travel experiences while working with passionate teams across our award-winning brands.

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