Resident Liaison Lead — Manage 12 RLOs & Client Relations

United Infrastructure is seeking a Senior Resident Liaison Officer to lead a team of up to 12 RLOs, delivering planned works to occupied properties. You will supervise site visits, ensure compliance with procedures, and drive high standards of customer service during complex retrofit projects.

The role requires experience with leaseholders and kitchen/bathroom refurbishments, plus proven leadership and strong written and verbal communication.

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