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Pentagon Motor Group have an amazing new career opportunity available for a Fleet Business Development Manager to join their West Hallam Corporate team! This position will allow you the variety of working with New Car & Commercial Vehicles across 21 manufacturer brands from our corporate fleet hub.
Do you have:
- A successful background in exceeding customer expectations?
If the answers are YES, you may be the person we are looking for!
What will you be doing?
- Actively seek and secure new business from the corporate arena on Car & Commercial Vehicles across all brands represented by Pentagon Motor Group
- Sell the benefits of the wider Motus Group in order to maximise it’s investment in return by providing introductions to the wider group (HGV/Parts/Conversions)
- Maintain and grow existing corporate account relationships exploiting every opportunity
- Build in Fleet Re-charge to aid in departmental and increasing delivery costs
- Build relationships with our manufacturer partner Fleet Sales Teams to encourage incremental business
- Work closely with Lease Company representatives and with our Lease Company Development Team to identify new opportunities
- Follow agreed processes for accurate order administration
- Be responsible for all vehicle debt relating to orders in your responsibility and ensure all vehicles are paid within agreed terms
- Effective 100% follow up of all opportunities to include lost sale reporting
- Help MOTUS Group UK to achieve industry-leading standards of customer care and process efficiency
- Ensure compliance with company policies and industry guidelines
- Competently manage new and ongoing orders through to vehicle delivery providing clear, precise update information
- Manage relationships with converters and other Motus business areas to ensure a smooth order to delivery process.
Key Tasks
- Gain understanding of Motus Group UK brands, manufacturers and products
- Customer face to face interaction
- Work towards an agreed recharge, order and delivery target
- Monthly reporting on sales activity and opportunities
- Manage vehicle debt and be responsible for ensuring all vehicles are paid for within terms
- Utilise existing databases to prospect existing and potential customers as well as effective response to inbound leads
- Explore the best way to use all current prospect data to effectively promote the business
- Explore various routes for prospect capture – marketing ideas
- Take part in monthly sales meetings and fleet related events
- Handle any customer issues with understanding and discretion and ensure swift resolution/response
- Operate within the law at all times.
- Ensure all health and safety legislation and internal procedures are followed.
- Operate at all times within company policy.
Who are we looking for?
- Excellent attention to detail
- Ability to work autonomously
- Driven and proven ability to achieve commercial results
- Customer centric and relationship driven
- Process driven
- Self-disciplined & self-motivated
- Ability to adhere to deadlines
- Ability to operate at pace with conflicting priorities
- Computer literate with a good working knowledge of outlook, excel and Leaselink experience would be desirable
- Ability to retain information
- High level written skills
Customer Focus
- Approach every situation with a desire to understand and deliver
- Listen effectively and communicate clearly
- Use every contact with the customer to build a relationship
- Make every effort to ensure nothing is left to chance
Operational/Commercial Focus
- Show customers your interest is genuine
- Build long-term business relationships
- Understand the cost implications of resolving perceived issues
- Contribute to effective working
- Use technology effectively
Business Focus
- Work with other areas of the business to improve profit and customer satisfaction
- Appreciate the impact of wider issues on the company and customer
- Represent the company brand professionally at all times
Essential Recruitment Criteria
Education
- Good standard of education including Maths & English
Experience
- Proven track record in meeting and exceeding sales targets
- Commercial Vehicle experience would be desirable
- Excellent computer skills, including experience of operating word processing and database packages, email and internet – training on databases would be provided
- Proven track record in delivering excellent customer service
- Ability to retain new technical information
Why choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.
Our values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative culture. Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!
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