French-Speaking Care Ops Lead | Hybrid Manchester

Deliveroo is seeking a Care Operations Manager (French-speaking) based in Manchester with hybrid work (3 days in the office). You will oversee daily operations of a contact centre, partner with multiple departments, and drive productivity and quality through data-driven improvements.

The role requires French fluency, 2+ years as an Ops Manager in a customer service setting, and strong analytical abilities. You will collaborate with global and local stakeholders, manage performance of outsourced

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