Senior Project Manager

Job Description

Senior Project Manager |Full-service digital experience agency | London (Hybrid) | Up to £65k

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About the Role

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We're recruiting on behalf of our client, a well-established digital experience agency that's the experience arm of a major integrated communications group. They invent, make, and iterate digital products and services for clients across the full digital ecosystem. The team is 70 strong, full-service, with specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data, Strategy and Ops — all dedicated to creating customer experiences worth talking about.

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The Role

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The Project Management team is 20 strong and integral to delivering great work across the agency. Our client is looking for a Senior Project Manager who thrives on learning, developing, and inputting into projects and teams — not just managing them.

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You'll bring your experience across different project types, from campaign activations to long-term product and services development, adapting your approach to suit the context. Ideally, you'll have strong end-to-end experience running digital strategy, web design, and web build projects — this role is focused on leading Product and Services work specifically.

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You'll work closely with Project Directors and the Digital leadership team to help the wider team follow best practice and deliver world-class work.

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What You'll Do

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• Own the successful delivery of high-profile digital projects from conception through to delivery, on time

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• Develop work plans, timelines, and budget estimates

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• Facilitate technical, design, creative, and strategic team members to execute against client specifications

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• Write and maintain project documentation (SOWs, project plans, risk registers, burn reports)

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• Manage a wide range of internal and external stakeholders

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• Report regularly to clients and internally on project status

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• Ensure projects meet or exceed budgeted financial objectives (revenue and margin)

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• Identify project risks and drive mitigation

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• Work with the Ops team to assign and direct resources

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What They're Looking For

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• 4+ years' experience in the digital industry

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• Proven experience scoping, briefing, documenting, managing timelines, mitigating risk, and delivering large projects

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• End-to-end experience with digital strategy, web design, and web build projects

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• Experience delivering digital communications assets (DOOH, Social, Display) for integrated campaigns

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• Experience managing high-volume, consumer-facing websites/platforms (e.g. e-commerce, rewards, transactional systems)

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• Comfortable working across Strategy, Data, UX, Design, and Technical teams

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• Experience with Agile/iterative processes while hitting fixed goals and deadlines

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• Scrum Master or PMP certification a plus

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You're commercially sharp, diplomatic, an excellent communicator, and calm under pressure. You understand the big picture but live in the detail — equally comfortable with conceptual thinking and pragmatic execution.

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What's On Offer

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Contractual benefits: Life Assurance, Private Medical Healthcare, Income Protection, Pension, 25 days holiday, work mobile, enhanced maternity/paternity (after qualifying period)

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Non-contractual benefits: Half-day before bank holidays, Employee Assistance Programme, Gourmet Society & Tastecards, health screening, holiday purchase scheme, RAC breakdown cover, free annual eye test, “Curious sessions,” Give As You Earn, Cycle to Work scheme, season ticket loan

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Our client works hard to keep their teams motivated with continuous training and development, varied workloads, and a hybrid working model that flexes to suit people's circumstances.

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Start Date

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ASAP / notice period considered

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