- Advise on and help implement changes to frontline service delivery
- Shape and grow the advisory and implementation support for local government teams
- Ensure effective and efficient service delivery for local residents
- Collaborate with multi-disciplinary teams delivering technology, organisation and business transformation programmes
Requirements
- 5+ years’ experience working with local government or community providers in consultancy or in-house roles
- Real-world knowledge and experience of processes, operations, compliance in adult social care, children and young people’s services, housing or employment
- Experience of Local Government Reform highly desirable
- Grounding in one or more of the following methodologies applied to local government services: Organisational Design, Operational Improvement or Change Management
- Experience of supporting digital transformation
- Commercial awareness and confidence in engaging with networks around business development
- Strong analytical and problem-solving skills
- Excellent communication and influencing skills
- Experience managing and developing individuals, including coaching junior consultants
Core Competencies
Demonstrates expertise in local government consultancy with a focus on service delivery improvement, operational compliance, and digital transformation. Proven ability to lead multi-disciplinary teams and develop individuals while engaging effectively with stakeholders.
Highest-signal resume keywords
- Local Government Experience
- Change Management
- Digital Transformation Support
- Analytical Problem-Solving
- Coaching and Development
ATS Optimization Keywords
Hard Skills
- Organisational Design
- Operational Improvement
- Compliance Processes
- Service Delivery Improvement
- Business Development
Soft Skills
- Excellent Communication
- Influencing Skills
- Collaboration
Industry Keywords
- Adult Social Care
- Children and Young People’s Services
- Housing
- Employment
- Local Government Reform
#J-18808-Ljbffr…
