High-Impact Call Centre Leader: Turnaround & Growth

Atkinson Moss Leadership recruitment is seeking a commercially driven Business Consultant to lead a full operational and performance turnaround across our client’s call centre in Norwich. The role offers end-to-end autonomy to reshape processes and drive a high-margin sales engine.

You will implement structure, upgrade performance management, and cultivate a sharp, high-energy sales culture with clear KPIs and coaching on the floor.

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