Head of Enforcement & Casework — Strategic Ops Leader

Government Recruitment Service in Birmingham seeks a Head of Enforcement and Casework to provide strategic and operational leadership for OSBC casework, investigations and enforcement functions. The postholder will lead transformation and restructuring to deliver fair, proportionate enforcement outcomes.

The role oversees end-to-end case management, sets KPIs, builds multidisciplinary teams, and collaborates with the Small Business Commissioner and external partners to ensure robust

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