Lead UX Researcher – Digital Customer Experience

Whitbread PLC is seeking an experienced User Experience Researcher to champion the voice of the customer across our digital products and journeys. You will partner with Product Managers, Designers, Engineers and Commercial stakeholders to uncover needs, validate solutions and influence future directions.

Working within the Digital Product team, you’ll plan and conduct qualitative and quantitative research activities, translate findings into actionable recommendations, and help shape product

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