Job Description:Providing professional Helpdesk for Prestigious Legal firms in the central London area.Potential to be involved in many projects including rollouts, infrastructure upgrades, deployments and Server Migrations.
Skills required:Exceptional customer facing service skillsCalm under pressure – you must be comfortable dealing with High level demanding individuals.Good knowledge of modern Windows and troubleshooting skillsGood Knowledge of Microsoft Office – to assist others and troubleshootMobile device setups, migrations to new handsets etc.Active directory / Entra and Microsoft exchange administration
Enrolment of devices into Intune / EntraPC Migrations – migrating user data to new machines etc.Familiarity and troubleshooting of Apple MacsNetworking knowledge (DNS, DHCP, IP subnetting etc).Good working experience of 365 / Intune / Conditional accessMimecast / email filtering / SPF working knowledge
Desirable skills:
Sonicwall / Watchguard FirewallsIP telephony knowledge
A genuine interest in technology
Ability to multi task and manage sensitive documentsMinimum of 4 years in flexible environments – we are looking for candidates with wide ranging skillsets.
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