Rent Income Recovery & Tenancy Support Officer

The Royal Borough of Kensington & Chelsea Council is seeking an Income Officer to support residents in managing rent accounts, recovering income for essential services, and guiding residents to welfare benefits. The role involves working three days a week in the Borough, with a mix of office, remote, and in-field duties in a supportive team.

You will manage a caseload, contact residents by letter and phone, set practical payment plans, and collaborate with Legal, Benefits and Housing Needs teams

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