Education IT Service Manager | Helpdesk & ITIL Lead

Company: Eton College
Apply for the Education IT Service Manager | Helpdesk & ITIL Lead
Location: Clewer Village
Job Description:

Eton College is seeking a full-time IT Service Manager to lead the IT Department’s Helpdesk and IT strategy for over 2,000 users across campus and remote locations. The role focuses on managing the Helpdesk, ensuring SLA adherence, and driving service improvements in collaboration with the IT team.

The ideal candidate will bring proven ITIL knowledge, strong leadership and reporting skills, and experience in educational environments.

#J-18808-Ljbffr…

Posted: August 17th, 2026