Senior Service Desk Engineer – Global IT Support

Cvent, Inc. in London is seeking a Senior Service Desk Engineer to ensure secure, reliable IT support for UK, Europe, and global needs. You will be the escalation point for complex issues, triage and resolve across Windows, macOS, VPN, and collaboration tools, and collaborate with multiple IT teams to standardize and automate support.

You will help maintain asset lifecycle, contribute to knowledge content, and participate in on-call coverage and continuous improvement initiatives.

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