Enterprise CX Engineer: Cloud Contact Center (AWS)

Gamma Communications plc is seeking a Contact Centre Implementation Engineer to design, configure and deliver modern Amazon Connect solutions for diverse UK customers. You will work closely with Solution Architects, Project Managers, Software Engineers and Support teams to translate customer requirements into effective technical outcomes.

The role focuses on building scalable cloud contact centre architectures on AWS, including Lambda, DynamoDB, SES, SQS and S3, while shaping new features with

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