Public Complaints & Information Officer

Company: Hoople Ltd
Apply for the Public Complaints & Information Officer
Location: Hereford
Job Description:

Herefordshire Council in Hereford is seeking a motivated Complaints Officer to manage customer feedback, information requests and petitions within the Governance and Law Team. You will act as a key contact for the public, ensuring timely, fair responses and driving service improvements.

Join a team committed to equality, inclusion and high-quality customer service with flexible working options and progression opportunities in a supportive council environment.

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Posted: August 17th, 2026