Guest Service Leader: Multiskilled Ops & Guest Experience

Company: Holiday Inn Leeds-Brighouse
Apply for the Guest Service Leader: Multiskilled Ops & Guest Experience
Location: Brighouse
Job Description:

Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, F&B and Meetings & Events. You will report to the Hotel Manager and drive outstanding guest experiences while training across all front-facing areas.

Experience in senior guest service roles and strong leadership are essential. You will coach staff, manage KPIs, and collaborate with departments to ensure smooth operations and guest satisfaction.

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Posted: August 17th, 2026