Business Development Representative – London
NORNORM is a fast‑growing circular scale‑up redefining the workspace industry through a subscription model that is better for people, businesses and the planet. As we expand in the UK, we’re looking for ambitious Business Development Representatives who want to learn how business really happens through conversations, trust and long‑term relationships.
Your days will be varied: prospecting and outreach by phone, email and LinkedIn, getting out to meet prospects and partners, pitching NORNORM in person and representing us at events.
What you’re really building along the way is a skillset most people never master:
- Starting high‑quality conversations with people you’ve never met
- Turning “not interested” into “let’s talk”
- Building relationships with landlords, flex operators, brokers and workplace consultants
- Creating opportunities that turn into real partnerships and long‑term clients
- Building a commercial network that will follow you throughout your career
Success in this role means building a strong pipeline of qualified meetings, creating new commercial relationships, closing opportunities and helping NORNORM become better known across the UK workspace market. This is not a desk‑only BDR role; you’ll be expected to build relationships both digitally and in person across the UK workspace ecosystem.
What You’ll Be Doing
- Identify, research and engage target prospects across landlords, flex operators, workplace consultants, brokers and occupiers
- Qualify inbound and outbound leads against agreed criteria, including company fit, timing and commercial potential
- Book high‑quality discovery meetings, running them yourself or joining alongside sales and partnerships, prepared with clear context and account notes
- Own your pipeline end‑to‑end, from prospecting to a booked meeting, and join client meetings where relevant
- Get out and meet prospects and partners face‑to‑face, whether that’s a coffee, a site visit or an industry event
- Pitch and present NORNORM’s value proposition confidently, both one‑on‑one and in front of a room
- Maintain accurate CRM data, including contacts, activities and pipeline status
- Work closely with partnerships, marketing and customer‑facing teams to share market feedback and insight
- Represent NORNORM at events and industry networking opportunities, turning conversations into qualified commercial opportunities
Is This Role for You?
- A graduate with some commercial or customer‑facing experience, ideally outbound, sales, recruitment, real estate, flex or SaaS
- Coming from a customer‑facing, service‑oriented or performance‑driven background, where you’ve learned how to read people and build rapport
- Ambitious, curious and interested in a future within business development, partnerships or commercial roles
- Comfortable starting conversations by phone, email, LinkedIn, over coffee or at industry events
- Energised by opening doors, creating momentum and turning conversations into qualified commercial opportunities
- Driven by the thrill of the chase – you have a natural hunter mindset and a genuine “always be closing” mentality
What We’re Looking For
- A proactive, commercial mindset – you enjoy identifying opportunities, opening conversations and moving prospects towards a clear next step
- Ambitious, curious and a fast learner
- Confident speaking with new people and able to build trust quickly
- Proactive – you don’t wait for opportunities, you create them
- Structured and consistent in your follow‑up
- Thrives in a performance‑driven environment
- Comfortable using CRM systems and keeping data clean (Pipedrive, HubSpot or Salesforce experience is a plus)
- Fluent, confident English, written and spoken
We value flexibility, but this is an office‑first role with an expectation of being on‑site at least four days per week in London.
Why Join NORNORM?
- Extensive personal and professional development opportunities
- A high‑trust culture where initiative is rewarded
- The chance to collaborate with – and occasionally travel to – colleagues across Europe (offices in Amsterdam, Berlin, Copenhagen and Stockholm)
- We’re building something that genuinely makes an impact
Essentially, joining NORNORM means being part of something bigger: scaling circularity across the workspace industry while growing in an environment that values curiosity, courage and collaboration.
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