Business Support Officer

Business Support Officer – Plymouth, £99.45 per day

This is a full-time role on a temporary contract basis.

Responsibilities:

• Data management, monitoring and analysis e.g. supporting the collation of statutory returns and performance reports
• Financial Administration
• Liaising with staff, managers, members of the public and contractors to respond to queries, complaints, requests for information, including the use of Firmstep CRM system and Highways systems
• Support team and Managers in investigating and responding to Elected Members queries
• Provide business support to areas across the Highways Service
• Respond to customer queries and complaints promptly and professionally.
• Process and manage defect reports accurately.
• Provide administrative and operational support to teams as appropriate to the grade.
• Liaise effectively with colleagues across the Highways Service to ensure smooth operations

Essential Employment is an Equal Opportunities Employer.

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