Business Development Manager

About the Role

Our client is a global leader in PCB supply, operating in over 45 markets with offices in 19 countries. The UK team is based in Devizes and works closely with customers across multiple industries, delivering high-quality, sustainable PCB solutions. The BDM will drive sales growth and market share for the UK division by developing new business opportunities and strengthening relationships with existing customers.

Key Responsibilities

• Sales & Business Development
  • Identify and secure new customers in target sectors.
  • Develop strategic account plans and deliver against revenue and margin targets.
  • Prepare accurate forecasts and contribute to UK growth strategy.
• Customer Relationship Management
  • Act as the primary contact for customers, ensuring exceptional service.
  • Understand customer needs and provide tailored PCB solutions.
  • Negotiate pricing, contracts, and terms in line with company policies.
• Technical & Commercial Coordination
  • Work closely with Engineering, Quality, and Supply Chain teams to ensure smooth project delivery.
  • Manage the quote‑to‑order process and ensure on‑time delivery.
  • Provide technical advice on PCB design and manufacturability.
• Market Intelligence & Growth Initiatives
  • Monitor market trends and competitor activity to identify opportunities.
  • Represent the client at trade shows, conferences, and customer workshops.
  • Support marketing campaigns and digital initiatives to enhance visibility.
• Revenue Growth
  • Achieve annual sales target of £1‑3 million (to be defined by the UK strategy).
  • Deliver minimum 10% year‑on‑year growth in assigned accounts.
• New Business Development
  • Secure 1 new account per quarter (target based on market size).
  • Generate 10 qualified leads per month through outreach and networking.
• Customer Retention & Satisfaction
  • Maintain customer satisfaction score of ≥97.9% (measured via surveys).
  • Ensure ≥99% on‑time delivery for all managed accounts.
• Margin & Profitability
  • Identify and implement cost‑saving initiatives without compromising quality.
• Activity Metrics
  • Minimum 15 customer visits or virtual meetings per month.
  • Timely update of CRM with 100% accuracy for all opportunities and touchpoints.

Education and Experience

• Degree in Engineering, Electronics, or Business preferred.
• Minimum 5 years in PCB sales or electronic components industry.
• Proven track record in business development and account management.
• Experience of using Cognism & Microsoft D365.

Skills and Attributes

• Technical Understanding – Strong knowledge of PCB technologies (HDI, flex, rigid‑flex, RF, etc.).
• Negotiation, Presentation & Communication – Excellent skills.
• CRM Proficiency – MS Office suite – Dynamic 365 or similar.
• Personal Attributes – Strategic thinker, proactive, tenacious, solutions‑driven, strong interpersonal skills, self‑motivated, results‑oriented, independent, flexible travel ready across UK and global offices.

What the Client Offers

• Competitive salary with performance‑based and OTE bonuses.
• Pension – 5% contribution.
• 33 days holiday (25 plus 8 bank holidays).
• Opportunity to work with a global leader in PCB supply.
• Professional development and career growth programmes.
• Collaborative and innovative work environment.
• Commitment to sustainability and environmental responsibility.
• Hybrid working available.
• Car allowance.
• Life assurance.
• Employee assistance programme via Perkbox employee benefits platform.

In line with our commitment to the Responsible Recruitment Toolkit, no recruitment fees or costs will be charged for your application to this role.

#J-18808-Ljbffr…