Aged Debt Supervisor – Lead Collections & Root Cause

Contechs Consulting in Birmingham is seeking an Aged Debt Supervisor on a 6-month contract. You will lead a small team of two Collections Executives, reviewing debts weekly with guidance to resolve complex queries and keep customers on track for payment.

The role requires strong credit control, hands-on analysis in DMS, and collaboration with Back Office and Commercial teams to drive timely settlements. You will also coach staff, monitor SLAs, and identify root causes to reduce future disputes

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