Senior Ecommerce Merchandiser

• Own the day-to-day onsite merchandising of the website, ensuring products, categories, and promotions are accurately presented and optimised
• Execute product listing, categorisation, navigation, and search merchandising activities to improve discoverability and conversion
• Monitor site performance and identify opportunities to improve product visibility, customer journeys, and commercial outcomes
• Use web analytics, search data, and customer behaviour insights to optimise merchandising performance
• Maintain product data quality and ensure product information, attributes, imagery, and content are accurate and up to date
• Support the planning and implementation of promotional campaigns, seasonal activity, and trading events
• Conduct regular audits of product listings, categories, and site content to maintain a high-quality customer experience
• Work closely with SEO, PPC, Content, Commercial, and Supplier teams to improve product performance and visibility
• Support the optimisation of onsite search, filtering, and product recommendation functionality
• Build and maintain strong working relationships with suppliers to secure quality product information and assets
• Produce regular performance reporting and make data-driven recommendations for improvement
• Contribute to the continuous improvement of merchandising processes and ways of working

Requirements

• Proven experience in an eCommerce merchandising, online trading, or digital retail role
• Strong understanding of ecommerce KPIs including conversion, revenue, average order value, and customer engagement
• Highly analytical, with experience using data and insights to improve online performance
• Confident using web analytics tools such as Google Analytics, ContentSquare, heatmapping tools, or similar platforms
• Experience managing product data and working with ecommerce platforms, PIM systems, or CMS tools
• Desirable
• Experience using Adobe Commerce, ERP systems, or PIM platforms such as Pimberly
• Experience within pet retail, healthcare, pharmacy, or other high-volume ecommerce environments
• Exposure to product discovery, personalisation, or conversion optimisation tools
• Basic understanding of SEO principles and their impact on ecommerce performance

Core Competencies

Demonstrates expertise in eCommerce merchandising, focusing on product visibility, customer engagement, and data-driven performance optimization. Proficient in managing product data and utilizing web analytics tools to enhance online trading outcomes.

Highest-signal resume keywords

• ECommerce Merchandising Experience
• Web Analytics Proficiency
• Product Data Management
• SEO Understanding
• Data-Driven Decision Making

ATS Optimization Keywords

Hard Skills

• ECommerce KPIs
• Conversion Optimization
• Product Listing Management
• Data Analysis
• Customer Journey Optimization

Soft Skills

• Analytical Thinking
• Relationship Building
• Collaboration

Industry Keywords

• Digital Retail
• Online Trading
• Pet Retail
• Healthcare
• Pharmacy

Tools & Technologies

• Google Analytics
• ContentSquare
• Heatmapping Tools
• PIM Systems
• CMS Tools

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