Dementia UK’s Mass Participation team is growing! We are looking for a Challenge Events Assistant to join us for an 8-month fixed term contract to support the delivery of additional own place runners as a result of the 2027 Double TCS London Marathon.
Working closely with our Challenge Events Executives and Assistants, you will primarily support the day-to-day delivery of our London Marathon activity. You’ll be a key point of contact for supporters, communicating regularly by phone, email and SMS, providing excellent stewardship and helping with the administration and logistics of the 2027 Double TCS London Marathon. You’ll also support with activity across the wider Challenge Events program.
Whilst the Mass Participation team come to our head office in Aldgate, London twice a week, we have flexible working arrangements for this role, so you can choose to be remote or hybrid. Some flexibility will be needed to travel to the office nearer the time of the 2027 London Marathon and to attend the event to support event logistics.
We are looking for you to be organised, enthusiastic and detail-focused, and have strong administrative and customer service skills. You’ll be confident communicating by phone, email and SMS, comfortable working with databases and data, and able to prioritise a varied workload. Previous experience in an administrative or fundraising environment would be an advantage, but most importantly, you’ll bring a collaborative approach and willingness to learn.
If you would like to be part of a collaborative team delivering an exciting year of challenge events and have the opportunity to develop your fundraising and supporter stewardship experience, whilst helping our supporters make a difference for families affected by dementia.
This role is subject to a Basic DBS check.
Contract: 8-month fixed term, part time
Hours: 20 hours per week (flexible across the week)
Location: Remote or hybrid working at our head office in Aldgate, London (depending on preference)
Closing date: Wednesday 19th August 2026 at 11.59pm
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/0 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Our culture
In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.
Dementia UK is a Disability Confident employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
We expect this role to attract high interest and may close it before the advertised closing date.
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
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