Multichannel Customer Service Advisor – Social Care

Midlothian Council is seeking a Customer Service Advisor to join Fairfield House, handling front-line enquiries for Children and Families and Adult Community Care Social Work Service across phone, email and in-person interactions.

You will deliver high-quality service in a fast-paced multi-service environment, requiring 3 standard grade passes including English and Maths. A CSP/CCC/SVQ or related experience is desirable. Salary begins at £30,619.22 per year for a 36-hour week.

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