Investigations Champion – Fintech Support (Hybrid)

Cleo is seeking an Investigations Customer Champion to handle escalated, complex cases requiring deep product knowledge and careful decision-making. You’ll resolve challenging issues frontline agents can’t close, support peers, and help shape our product, processes, and customer experience.

This hands-on role offers influence over how we operate, with shifts to match US/UK hours in a hybrid setup, and opportunities to grow within a fast‑growing fintech team.

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