Caroline Gardner Publishing, a leading British design brand in cards, stationery, stylish home and gifting products, is looking for a weekend Sales Associate to join our amazing team at our flagship store on Marylebone High Street!
We have one permanent and part time role available to start Mid-September 2026:
- 15 hours per week
- Must be Saturday & Sunday (weekend work available only)
role overview:
Working closely with the Store Manager and Marylebone shop team, you will undertake a variety of duties, including but not limited to:
- To maximise sales & provide excellent customer service at all times. Assisting customers in the selection and purchase of products
- Following all company standards in relation to customer service and the customer loyalty program
- Representing the Caroline Gardner brand to the highest standards in all daily activities
your responsibilities:
- To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
- To provide excellent levels of customer care and to identify customer needs & answer all product-related questions and displaying excellent product knowledge
- To follow Company procedures and processes to maintain security of stock, customer records and cash handling
- To enhance and maintain brand standards of merchandise presentation and housekeeping
- To take every opportunity to capture customer data and encourage repeat visits and customer loyalty
- To participate in all store meetings and training events as required and foster a team working attitude and be open to constructive feedback
- To communicate all potential health and safety risks to the store manager
- To undertake any other tasks as outlined by the store management
key skills & experience required:
- Excellent communication skills, both written and verbal
- Demonstrable experience of retail sales
- Demonstrable strong and effective sales skills
- Shows ‘hunger’ and ambition to achieve Company targets
- Successfully able to handle multiple demands and competing priorities
- Seeks opportunities to be proactive and pre-empt client needs
- Liaises frequently with customers to keep them fully informed
- Shows innovation and initiative in setting customer care standards
- Work with a creative, values-led brand celebrating 30+ years of design excellence
- Be part of a B Corp-certified business committed to people, planet, and profit
- Enjoy our benefits including: up to 65% staff discount, bonus schemes, pension & GLA, EAP, a generous holiday allowance and time off for your birthday!
Caroline Gardner is a London Living Wage Employer.
role type:
Permanent and part time:
- 15 hours per week (or 1 day per week)
- WEEKENDS ONLY
We welcome your application: Caroline Gardner is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
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